Privacy policy

Magle Biopolymers A/S (” Magle Biopolymers”,” we”,” us” or” our”) are firmly committed to protecting the privacy of information and ensuring that your personal data is handled securely and responsibly in accordance with applicable data protection rules, including the EU General Data Protection Regulation (the “GDPR”).

This Privacy Policy outlines how we may collect, use and process your personal information when you visit or make a purchase from our website maglebiopolymers.com

1. IDENTITY OF THE DATA CONTROLLER

This webshop is operated by and hence the data controller is Magle Biopolymers A/S, with address at Københavnsvej 140, 4600 Køge, Denmark and Organisational No.14893695

If you have any questions about this Privacy Policy or your personal data, you can contact us at

Email: order.maglebiopolymers@maglegroup.com
Phone: +46 40 38 33 00

2. WHAT PERSONAL DATA WE COLLECT AND OUR USE THEREOF

When you visit dextran.maglebiopolymers.com, we may collect and process the following categories of personal data:

Identification and contact details: name, email address, phone number, shipping and billing address.
Payment information: limited to transaction details (note: full payment data is processed by our payment provider).
Order history and preferences
Technical data: IP address, browser type, device information, and cookies (for cookies please see our cookie policy.)

We use your personal data to: (i) Process and deliver your orders; (i) Manage your account (if applicable); (iii) Provide customer support; (iv) Send you order updates and transactional emails; (v) Improve our web shop and user experience; (vi) Comply with legal obligations

3. LEGAL BASIS FOR PROCESSING

Under the GDPR, we rely on the following legal bases to process your personal data:

Performance of a contract: to fulfill your order and provide our services
Legal obligations: such as tax and accounting rules
Legitimate interests: for improving services, preventing fraud, and marketing (if not requiring consent)
Consent: where applicable, for example (i) in email marketing, subscribing to receive newsletters and other information from us, or (ii) optional cookies.

4. SECURITY AND SHARING OF YOUR PERSONAL DATA

Your personal data will be stored by Magle Biopolymers, or a third-party hosting provider contracted by us, and will be safeguarded by technical and organizational measures to protect them from unauthorized access, use and disclosure.

When needed for the purposes set out herein, we may also share your personal data with our affiliated companies, business partners or third-party service providers who deliver services to us and it might include e.g. payment providers, delivery services, IT and hosting providers and legal and regulatory authorities if required.

We ensure all partners handle your data securely and in compliance with GDPR.

5. TRANSFER OF YOUR PERSONAL DATA OUTSIDE THE EU/EEA

If your personal data is transferred to a country outside the EU/EEA, we will ensure that such transfer is carried out in accordance with the applicable data protection legislation, including the GDPR.

Transfers to third parties not ensuring an adequate level of data protection will be protected by appropriate safeguards, including conclusion of the EU Commission’s Standard Contractual Clauses.

6. RETENTION PERIOD OF YOUR PERSONAL DATA

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, accounting, and reporting requirements.

7. COOKIES AND TRACKING

Our website uses cookies to improve functionality, analyse traffic, and enhance your experience.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

8. YOUR RIGHTS

When we process your personal data, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:

Right of Access – You have the right to access the personal data we hold about you.
Right to Rectification – You may request correction of any inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”) – You can request the deletion of your personal data, under certain circumstances.
Right to Restrict or Object to Processing – You may request that we limit or stop processing your personal data.
Right to Data Portability – You can request to receive your personal data in a structured, commonly used, and machine-readable format, or have it transferred to another controller.
Right to Withdraw Consent – If processing is based on your consent, you may withdraw it at any time.
Right to Lodge a Complaint – You have the right to file a complaint with a supervisory authority. In Denmark, this is Danish Data Protection Agency (Datatilsynet).

If you want to exercise any of the above rights, please contact us at the address provided below. Please note that we may require proof of your identity and full details of your request before processing it.

If you wish to lodge a complaint with the Danish Data Protection Agency, you may also contact it directly at dt@datatilsynet.dk.

9. CONTACT DETAILS

If you have any questions about this Privacy Policy or our processing of your personal data or wish to exercise any of your rights, please contact us by ordinary mail to Magle Biopolymers A/S, Københavnsvej 140, 4600 Køge, Denmark and Organisational No.14893695, Attention: Legal Counsel, or by email to: legal@maglegroup.com

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Cookie Policy

We use cookies to ensure that our website functions correctly and to improve your experience of our website.

This Cookie Policy explains what cookies are and how we use them on our websites.

What are cookies?

Cookies consist of small text files that are placed by the services of a website in the browser of your computer or on your mobile device when you visit the websites.

The cookies generally make interaction between user and the website easier and faster. Furthermore, cookies enable website owner to distinguish you from other users of the website and make the content of the website more relevant for you.

Use of cookies

Magle Biopolymers uses cookies to enhance functionality of this website and improve your experience and hence we use following cookies:

Strictly necessary

These cookies are necessary for the website to function and cannot be switched off in this website. Strictly necessary cookies do not store any personal identifiable information.

Functionality/Performance cookies

Functionality cookies allow this website to remember your choices, e.g. language, region your are in, with the intention to improve the content, to match to your choices and provide you enhanced personal experience.

Performance cookies collect information about how visitors use the website and are used to improve the performance of the future versions of this website.

Marketing/ Advertising cookies

Marketing/Advertising cookies allow us to offer you personalised and more relevant advertisements.

Third Party cookies

We may use third party cookies, which are cookies that are placed in the user’s browser by a third party. The data, which is collected using third party cookies will not be available to us but will only be collected and used by the third party for their own purposes.

Magle Chemoswed might use embedded content on this website, as a result when you visit a website with the content embedded from other website, you may be presented with cookies from these websites. Magle Chemoswed is not responsible, and does not control these third party cookies.

Cookie management

We require your consent for all types of cookies other than those that are “strictly necessary”.

You must indicate whether you allow cookies to be placed on your device.

If you wish to restrict or block the use of cookies, you must indicate your preferences via cookie banner shown on the website.

If you don’t accept the use of these cookies, or change your mind, you can disable them by clicking on the ‘Decline all cookies’ option which can be found on the pop-up.

You may also restrict the use of cookies through your browser settings. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers.

Please note that if you do not accept the use of certain cookies, some features of the site may not work, or you may not be able to use certain services/features on the website.

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You also have the option to opt-out of these cookies. For more information about the cookies we use, see our Privacy Policy & Cookie Policy.

Necessary

Always Enabled

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
_hjAbsoluteSessionInProgress	30 minutes	Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.
__cf_bm	30 minutes	Cloudflare set the cookie to support Cloudflare Bot Management.

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_gat_gtag_UA_*	1 minute	Google Analytics sets this cookie to store a unique user ID.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
_gid	1 day	Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
_hjFirstSeen	30 minutes	Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.
_hjRecordingEnabled	never	Hotjar sets this cookie when a Recording starts and is read when the recording module is initialized, to see if the user is already in a recording in a particular session.
_hjRecordingLastActivity	never	Hotjar sets this cookie when a user recording starts and when data is sent through the WebSocket.
_hjSessionUser_*	1 year	Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.
_hjSession_*	30 minutes	Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_hjIncludedInSessionSample_1838733	2 minutes	Description is currently not available.